Privacy Policy

Last Updated: October 19, 2026

Utility Truck Equipment Manufacturing (UTEM) respects your privacy and is committed to handling personal information responsibly. This Privacy & Cookie Policy explains how we may collect, use, and share information when you visit our website, request information or a quote, communicate with us, apply for employment, or otherwise interact with our services. It also explains how cookies and similar technologies are used on our website and how you can manage your preferences.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, company or organization, product interests, service needs, and other information you choose to provide when you:

Contact us or request information
Request a quote
Inquire about purchasing or renting equipment
Request parts or service
Inquire about custom or specialty equipment
Submit a website form
Apply for employment
Submit a resume or employment-related information
Inquire about becoming a dealer
Otherwise communicate with UTEM

Certain technical information may also be collected automatically when you visit our website. This may include your IP address, browser and device information, pages visited, referring website, approximate location derived from your IP address, and information about how you interact with the website.

Employment and Applicant Information

If you apply for employment through our website, we may collect information related to your application, including your name, contact information, resume, employment history, qualifications, skills, and other information you voluntarily provide.

We may use this information to evaluate your qualifications, communicate with you regarding employment opportunities, maintain recruiting records, and comply with applicable legal obligations.

Submitting an application or resume does not guarantee employment or create an employment relationship.

How We Use Information

We may use information we collect to operate our business and provide our products and services, including to:

Respond to inquiries and requests
Prepare or respond to quote requests
Communicate regarding products, equipment, rentals, parts, and services
Provide customer service and technical support
Process and evaluate employment applications
Communicate with prospective dealers, customers, and business partners
Improve our website, products, services, and customer experience
Measure website traffic and performance
Support advertising and marketing activities where permitted
Maintain the security and operation of our website
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements

Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small files stored on your device that can help websites function, remember preferences, understand how visitors use a website, and support analytics and advertising.

Cookies used on our website may include:

Necessary Cookies
These cookies help provide basic website functionality and may be required for features such as security, navigation, forms, or remembering privacy choices.

Preference Cookies
These cookies may allow the website to remember information that changes how the website behaves or appears.

Statistics Cookies
These cookies help us understand how visitors interact with our website by collecting information about website usage and performance.

Marketing Cookies
These cookies may be used to measure advertising effectiveness or understand visitor activity for marketing purposes.

Depending on your location and applicable law, certain non-essential cookies and tracking technologies may require your consent before they are activated.

Cookie Consent and Your Choices

UTEM uses a consent management platform to help manage cookies and tracking technologies on our website.

When required, you may choose which categories of non-essential cookies you wish to allow. You may also change or withdraw your consent through the cookie settings available on our website.

Disabling certain cookies may affect some website features, but declining non-essential cookies will not prevent you from accessing the basic content of our website.

Analytics and Advertising

We may use third-party analytics, advertising, and measurement services, including services provided by Google and other technology providers.

These services may use cookies or similar technologies to collect information about website usage and interactions. Where required by applicable law, these technologies are subject to the consent choices you make through our cookie consent system.

We may use this information to understand how visitors use our website, improve our products and services, measure website performance, and evaluate the effectiveness of advertising and marketing efforts.

Sharing of Information

We may share information with trusted companies that provide services on our behalf, including:

Website hosting and technology providers
Customer relationship and communication providers
Analytics and advertising providers
Recruiting and employment-related service providers
Security and fraud-prevention providers
Professional advisers and other business service providers

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or misuse, enforce our agreements, or facilitate a merger, acquisition, sale, or other business transaction.

We do not disclose personal information to third parties except as reasonably necessary for our business operations, as described in this policy, with your consent, or as permitted or required by law.

Data Security and Retention

UTEM uses reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide products and services, maintain customer and business records, evaluate employment applications, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

Request access to certain personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a portable copy of certain personal information
Obtain information about how certain personal information is used or disclosed
Opt out of certain targeted advertising, sale, sharing, or profiling activities where applicable
Withdraw or modify consent for non-essential cookies and tracking technologies

Certain exceptions may apply, including where information must be retained to complete a transaction, maintain business or employment records, comply with legal obligations, prevent fraud, or exercise or defend legal claims.

To submit a privacy-related request, please contact UTEM using the contact information below.

If applicable law provides a right to appeal a decision regarding a privacy request, you may submit an appeal using the same contact information and indicate that your request is an appeal of a previous privacy decision.

You may separately manage your choices regarding non-essential cookies and tracking technologies through the cookie settings available on our website.

Third-Party Websites and Services

Our website may contain links to or integrate with websites and services operated by third parties, including social media platforms, mapping services, video providers, equipment manufacturers, dealers, and other service providers.

Information you provide directly to a third-party website or service may be governed by that provider’s own privacy and security practices.

UTEM is not responsible for the privacy, security, or data practices of independently operated third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is intended primarily for business and commercial audiences and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization or consent where required by law.

Changes to This Policy

We may update this Privacy & Cookie Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.

When this policy is updated, the revised version will be posted on this page with an updated “Last Updated” date.

Detailed Cookie Information

The following Cookie Declaration provides current information about cookies and similar technologies detected on this website, including their purpose, provider, category, and expiration period.

You may change or withdraw your cookie consent at any time using the cookie settings available on this website.

Contact Us

If you have questions about this Privacy & Cookie Policy, wish to exercise an applicable privacy right, or have questions about our privacy practices, please contact:

Utility Truck Equipment Manufacturing (UTEM)
821 Enterprise Blvd.
Hewitt, Texas 76643
Email: sales@utembuckets.com
Phone: 888-765-3322